How to Avail of the Service:

Step   Applicant/Client  Service Provider Duration of Activity
(Under Normal
Circumstances) 
 Person in
Charge
Fees  Form 
1 Fill-out Eligibility/Exam
Records Request Form
(ERRF) and Declaration
Form (DF).
Receive/Review
accomplished ERRF
and DF; issue Order of
Payment advised client
to pay to the Cashier
 2 minutes      
2 Pay to the Cashier and
claim Official Receipt
Process payment and
issue Official Receipt.
 1 minute Cashier P100.00
per copy
Officials
Receipt
3 Present OR and wait
for the request to be
processed.

















Verify/validate data and
information based on
the records.


If records is accurate,
encode examination and
personal details and
print certification.

Review data/findings
and affix initials on the
file copy of certification.

Affix signature on the
certification

Photocopy the
certification and
Identification Cards.
15 minutes




5 minutes




3 minutes






2 minutes


1st and 2nd
Verifiers
1st and 2nd
Validators

Encoders




Supervisor/
Senior
Personnel

Director


Encoder/
Reviewer

   
4 Affix signature on
the release portion of the
ERRF or file copy
Release the Certification
of Eligibility to client
2 minutes ERS-IRMO
Releasing
Officer
  Certification of
Eligibility
END OF TRANSACTION

 

Note : Forms are available a the Certification/Authentication of Eligibility Window and at the CSC website www.csc.gov.ph.
           The 30-minute processing time is for one client being served at one time. The time is extended when there are two or more clients.