How to Avail of the Service:

StepApplicant/ClientService ProviderDuration of Activity
(under Normal
Circumstances)

Person in
Charge

FeesForm
 1 Accomplish Customer
Action Sheet and
Request for Certificate
of No Pending
Administrative Form










Encode and provide
client’s information via
chat network to OLA,
issue charge slip, and
advise client to pay
while request is being
processed.

Receive information via
chat network and
verify/check to Case
Tracking System/Rapid
file of OLA, prepare the
Certificate and release
to PACD
1  minutes







10 minutes






PACD Action Officer







OLA Action Officer






 

CIS and
Request for
Certificate of
No Pending
Administrative
Case Form

 









 2 Pay to the Cashier. Process payment and issue O.R.  4 minutes Cashier  P100.00  
 3 Present receipt and get
the certificate.
Release certificate.   PACD Action Officer   Signed Certificate
of No Pending
Administrative
Case
END OF TRANSACTION