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ALICIA dela ROSA-BALA is currently the Chairperson of the central human resource agency of the government, the Civil Service Commission (CSC).

Prior to her appointment, she was the Undersecretary for Policy and Plans of the Department of Social Welfare and Development (DSWD) which she has served for the past 39 years. She also served from September 8, 2012 to September 7, 2015 as Deputy Secretary-General for the ASEAN Socio-Cultural Community Department in Jakarta, Indonesia which covers the sectors of civil service, science and technology, health, women, youth, social welfare and development, disaster management, among others. She was given recognition by ambassadors of member-countries for her contributions to ASEAN at the conclusion of her term.


At the DSWD, Chairperson Bala started as a training officer in 1976 and worked her way up the organizational ladder holding the positions of social welfare specialist, division chief, director, regional director and assistant secretary. Entrusted with critical projects and initiatives, she served as Project Director of the Social Welfare and Development Reform Project, Performance Governance System-Balanced Scorecard Project, and the National Household Targeting System for Poverty Reduction. She also chaired the Juvenile Justice and Welfare Council, the National Committee on Filipino Family, and the Sub-committee on Social Protection of the Rights of Women and Children. She was instrumental in the creation of a sub-committee on Social Protection under the Social Development Committee of the National Economic and Development Authority.

In 2004, she was DSWD’s First Best Manager Awardee, and in 2012 she was awarded Outstanding Career Executive Service Officer by the Career Executive Service Board.

Chairperson Bala was appointed as the country’s first child rights representative to the ASEAN Commission for the Promotion and the Protection of the Rights of Women and Children in 2010. She was also the first elected head of the first session of the Commission on Social Development, United Nations Economic and Social Commission for Asia and Pacific in 2008.

Chairperson Bala received her Master’s Degree in Social Work from the University of the Philippines Institute of Social Work and Community Development, and her Bachelor’s Degree in Social Work from Centro Escolar University.